• Delivery and payment terms

                                          DELIVERY TERMS

ORDER COMPLETION:

• The maximum order fulfillment time is 2 working days. The order fulfillment time depends on the given product and is indicated on the wholesale platform in the card of the given product. We try to ensure that 100% of shipments from orders placed by 12:00 a.m. and with a booked transfer or payment on delivery are sent on the same day.
• If the Buyer has chosen to pay in advance for the order, the Seller will start fulfilling the order after it has been paid for.
• The goods are delivered within the territory of the Republic of Poland and within the European Union.
• We ship from Monday to Friday (excluding public holidays)
• All packages are carefully packed to avoid possible damage during transport. Despite this, please check the packaging of the parcel upon receipt and in the event of reported damage, a damage report is necessary and the document should be sent to us by e-mail.
• In the event of loss of the parcel, we will send the goods again at our expense within 3 days from the date of reporting the loss of the parcel to us. Further complaint proceedings with the courier company are conducted by our company.
• As a result of random events, the shipment may be delayed - in such a case we will immediately inform you by e-mail.
• Goods purchased in the wholesaler are delivered at a rate and shipping method depending on the delivery method chosen by the Buyer. The prices given are gross prices:

          - Own courier (after sending the label): PLN 0
          - Inpost courier - prepayment: PLN 17.20
          - Inpost courier - cash on delivery: PLN 20.90
          - DPD courier - prepayment: PLN 20
          - Inpost parcel lockers - prepayment: PLN 12
          - Inpost parcel lockers - cash on delivery: PLN 20

PAYMENT METHODS:

• The Customer may - at their discretion - make the Payment before the delivery of the Goods (prepayment) or upon receipt.
• The Seller accepts the following payment methods: Bank transfer or cash on delivery
• After the funds have been credited to the account, the order status changes to ready for execution. The account number is also provided in the form that you will receive after placing the order to the provided e-mail address.
• In order to speed up the order processing, please send a payment confirmation to the e-mail address: hurt.fortrade@gmail.com
• When making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw their acceptance.
• VAT invoices are sent to the Customer by e-mail in electronic form - a PDF file.
• A request to send a VAT invoice in paper form should be submitted to the e-mail address.